Contact us
See contact information below for many key services and departments.

Customer Service
Experienced and knowledgeable representatives, Concierge Service, including on-site repair and virtual troubleshooting with certified technicians 24/7.
Phone: 1-877-BRACCO 9 (1-877-272-2269)
Email: bracco.otc@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)
Nuclear Medicine Products
Phone: 1-800-447-6883 (option 2)
Fax: 1-800-582-2024
Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)
Accounts Receivable
Phone: 1-866-396-7511
Fax: 1-770-753-6791
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)
Drug Safety/Pharmacovigilance
Phone: 1-800-257-5181 (option 1)
Fax: 1-609-514-2522 (adverse events only)
Email: adverse.events@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)
Scientific Information
Phone: 1-800-257-5181 (option 2)
Fax: 1-609-582-2024
Email: scientific.information@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)
Reimbursement and Healthcare Policy Support
Our experts can assist with all your coding, billing, and policy questions.
Phone: 1-800-349-1388
Contact information
For comments, questions or inquiries, please contact us using the form below.

Speak with a
Bracco account
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