Contact us

See contact information below for many key services and departments.

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Customer Service

Experienced and knowledgeable representatives, Concierge Service, including on-site repair and virtual troubleshooting with certified technicians 24/7.

Phone: 1-877-BRACCO 9 (1-877-272-2269)

Email: bracco.otc@diag.bracco.com

Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)

Nuclear Medicine Products

Phone: 1-800-447-6883 (option 2)

Fax: 1-800-582-2024

Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)

Accounts Receivable

Phone: 1-866-396-7511

Fax: 1-770-753-6791

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

Drug Safety/Pharmacovigilance

Phone: 1-800-257-5181 (option 1)

Fax: 1-609-514-2522 (adverse events only)

Email: adverse.events@diag.bracco.com

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

Scientific Information

Phone: 1-800-257-5181 (option 2)

Fax: 1-609-582-2024

Email: scientific.information@diag.bracco.com

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

Reimbursement and Healthcare Policy Support

Our experts can assist with all your coding, billing, and policy questions.

Phone: 1-800-349-1388

Email: askbracco@reimbursement.bracco.com

Contact information

For comments, questions or inquiries, please contact us using the form below.

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Different countries may have specific processes in place to handle reports of adverse reactions. To report an adverse reaction related to Bracco products, you can find specific contacts and information selecting the page "Pharmacovigilance" of your country.